Questions can be asked on this plugin’s WordPress.org support forum. There is no separate support site. You can also use the contact form.
MovieFrame Plus Help
Before you post, name the plugin and describe the screen you are on. If a license is involved, say whether Plus is active. Do not paste a license key into a public forum. You can send a private note through the contact form instead.
Work from the WordPress admin screens named on this page. Save after each change so you can tell which setting caused the result. If you use a shortcode or a widget, include that shortcode or the widget name in your question. Say what you expected to see and what the screen showed instead.
Help for this plugin is the WordPress.org support forum plus the contact form. There is no separate support site. Questions about a grandslambert.com account or checkout belong with the company terms, not in a thread about a display setting. Use the contact form when the note should stay private. This help page does not replace the plugin privacy policy or the terms of use. When you write, repeat the steps you already tried, including the settings screen and any shortcode or widget, so the next reply can start from that point.
Setup
Install and activate MovieFrame first. Activate MovieFrame Plus, then enter the license key under Movies → Settings → Plus. Add the watchlist, watched, or rating shortcodes or Elementor widgets on movie templates. Downloading Plus does not activate it.
Watchlist and ratings require a logged-in WordPress user. The rating is a 1 to 10 score. Watched status is stored on your site with the watchlist. Guests cannot use those features. Front-end tools stay off without an active license.
MovieFrame Plus does not call TMDb or OMDb. Import and the scheduled refresh stay in MovieFrame. License activation and update checks send the license key, your site URL, and a site instance ID. They do not send movie records, watchlists, or ratings.
Contact
Questions about this MovieFrame Plus Help can be sent through the contact form. GrandSlambert, Inc. also publishes https://grandslambert.com/.