Questions can be asked on this plugin’s WordPress.org support forum. There is no separate support site. You can also use the contact form.
ContentFrame Plus Help
Before you post, name the plugin and describe the screen you are on. If a license is involved, say whether Plus is active. Do not paste a license key into a public forum. You can send a private note through the contact form instead.
Work from the WordPress admin screens named on this page. Save after each change so you can tell which setting caused the result. If you use a shortcode or a widget, include that shortcode or the widget name in your question. Say what you expected to see and what the screen showed instead.
Help for this plugin is the WordPress.org support forum plus the contact form. There is no separate support site. Questions about a grandslambert.com account or checkout belong with the company terms, not in a thread about a display setting. Use the contact form when the note should stay private. This help page does not replace the plugin privacy policy or the terms of use. When you write, repeat the steps you already tried, including the settings screen and any shortcode or widget, so the next reply can start from that point.
Setup
Install and activate ContentFrame first. Activate ContentFrame Plus and enter the license key. Term images and archive defaults are edited on ContentFrame → Post Types or the post type list screen. Downloading Plus does not activate it. You activate the plugin yourself in WordPress.
Plus adds term images, taxonomy archives, and thumbnail regeneration. Term images, colors, subtitles, descriptions, and archive defaults stay in your WordPress database. Thumbnail regeneration runs on your site. None of that term data is sent with a license check.
License activation and update checks send the license key, your site URL, and a site instance ID to the GrandSlambert license server. The plan on the ContentFrame Plus product page sets the site limit (one site, 10 sites, or unlimited) and the term (annual or lifetime). Do not publish the key.
Contact
Questions about this ContentFrame Plus Help can be sent through the contact form. GrandSlambert, Inc. also publishes https://grandslambert.com/.