Questions can be asked on this plugin’s WordPress.org support forum. There is no separate support site. You can also use the contact form.
GalleryFrame Help
Before you post, name the plugin and describe the screen you are on. If a license is involved, say whether Plus is active. Do not paste a license key into a public forum. You can send a private note through the contact form instead.
Work from the WordPress admin screens named on this page. Save after each change so you can tell which setting caused the result. If you use a shortcode or a widget, include that shortcode or the widget name in your question. Say what you expected to see and what the screen showed instead.
Help for this plugin is the WordPress.org support forum plus the contact form. There is no separate support site. Questions about a grandslambert.com account or checkout belong with the company terms, not in a thread about a display setting. Use the contact form when the note should stay private. This help page does not replace the plugin privacy policy or the terms of use. When you write, repeat the steps you already tried, including the settings screen and any shortcode or widget, so the next reply can start from that point.
Galleries
Open GalleryFrame → Galleries, create a gallery, and add photos from the Media Library. Layouts include grid, masonry, justified, carousel, and slider, with an optional lightbox. Show a gallery at its URL, with [gs_gallery id=”123″], or with the GalleryFrame Gallery widget. Permalinks are under GalleryFrame → Settings.
Photos are attachments. The gallery does not upload them to GrandSlambert. Elementor is not required. Galleries, shortcodes, and templates work on their own. Elementor adds the widgets. Replace 123 in the shortcode with the gallery ID you are publishing.
GalleryFrame Plus
Get Plus downloads the add-on from a license key, then asks you to activate it. Enter the key under GalleryFrame → Settings → Plus. Favorites, ratings, proofing, gallery access, and downloads need an active Plus license. Favorites and 1 to 5 star ratings require a logged-in WordPress user. Passwords, proofing selections, and downloads stay on your site.
The Get Plus request sends the license key and the product name to https://grandslambert.com/wp-json/gs-ls/v1/package. It does not send your content, media, or visitors. Downloading Plus does not activate it. Later license checks send the license key, site URL, and a site instance ID, not the photos.
Contact
Questions about this GalleryFrame Help can be sent through the contact form. GrandSlambert, Inc. also publishes https://grandslambert.com/.