Questions can be asked on this plugin’s WordPress.org support forum. There is no separate support site. You can also use the contact form.
BookFrame Plus Help
Before you post, name the plugin and describe the screen you are on. If a license is involved, say whether Plus is active. Do not paste a license key into a public forum. You can send a private note through the contact form instead.
Work from the WordPress admin screens named on this page. Save after each change so you can tell which setting caused the result. If you use a shortcode or a widget, include that shortcode or the widget name in your question. Say what you expected to see and what the screen showed instead.
Help for this plugin is the WordPress.org support forum plus the contact form. There is no separate support site. Questions about a grandslambert.com account or checkout belong with the company terms, not in a thread about a display setting. Use the contact form when the note should stay private. This help page does not replace the plugin privacy policy or the terms of use. When you write, repeat the steps you already tried, including the settings screen and any shortcode or widget, so the next reply can start from that point.
Setup
Install and activate BookFrame first. Activate BookFrame Plus, then enter the license key under Books → Settings → Plus. Add the reading list, read status, or rating shortcodes or Elementor widgets on book templates. Downloading Plus does not activate it.
Reading list and ratings require a logged-in WordPress user. Read status values are want to read, reading, or read. The rating is a 1 to 10 score. Guests cannot save a list or leave a rating. Those records stay in your WordPress database.
BookFrame Plus does not call Google Books or Open Library. Import stays in BookFrame and runs when an administrator searches or imports. License activation and update checks send the license key, your site URL, and a site instance ID. They do not send book content. Front-end tools stay off without an active license.
Contact
Questions about this BookFrame Plus Help can be sent through the contact form. GrandSlambert, Inc. also publishes https://grandslambert.com/.