Questions can be asked on this plugin’s WordPress.org support forum. There is no separate support site. You can also use the contact form.
MovieFrame Help
Before you post, name the plugin and describe the screen you are on. If a license is involved, say whether Plus is active. Do not paste a license key into a public forum. You can send a private note through the contact form instead.
Work from the WordPress admin screens named on this page. Save after each change so you can tell which setting caused the result. If you use a shortcode or a widget, include that shortcode or the widget name in your question. Say what you expected to see and what the screen showed instead.
Help for this plugin is the WordPress.org support forum plus the contact form. There is no separate support site. Questions about a grandslambert.com account or checkout belong with the company terms, not in a thread about a display setting. Use the contact form when the note should stay private. This help page does not replace the plugin privacy policy or the terms of use. When you write, repeat the steps you already tried, including the settings screen and any shortcode or widget, so the next reply can start from that point.
Import
Open Movies → Settings to choose TMDb or OMDb and save an API key. Search and import from the movie screen. People can be imported from TMDb. A scheduled refresh updates movies that already have a TMDb or IMDb id. Visitors do not start a search.
TMDb calls https://api.themoviedb.org/3 with your API key, a language, and the search text or stored id. OMDb calls https://www.omdbapi.com/ with your apikey and a title or IMDb id. Poster images may load from TMDb’s image host. MovieFrame is not endorsed or certified by TMDb. Saved movies and people stay in your WordPress database.
Movies, people, and the fallback templates work without Elementor. Elementor adds the widgets. You can run the library either way.
MovieFrame Plus
Get Plus downloads the add-on from a license key, then asks you to activate it. Downloading Plus does not activate it. Watchlist, watched status, and visitor ratings need MovieFrame Plus and an active license. Enter the key under Movies → Settings → Plus. Those features require a logged-in WordPress user. MovieFrame Plus does not call TMDb or OMDb.
Contact
Questions about this MovieFrame Help can be sent through the contact form. GrandSlambert, Inc. also publishes https://grandslambert.com/.